Payment Policy
At Cellar Cove, your payment security and trust are our top priorities. We use strict security measures and modern encryption to ensure that every transaction is safe, seamless, and reliable.
Secure and Encrypted Checkout
Every payment made on cellarcove.com is processed through secure, industry-standard encryption technology. This ensures that your card details and personal information remain fully protected from the moment you checkout until the order is confirmed.
PCI DSS Compliance
Cellar Cove follows the Payment Card Industry Data Security Standard (PCI DSS) to safeguard your payment information. Our systems are regularly reviewed to maintain compliance and ensure the highest level of protection for our customers.
Payment Methods We Accept
We provide a range of trusted and convenient payment options to make your shopping experience smooth:
- PayPal
All methods are designed to give you a flexible, secure, and effortless checkout process.
Order Confirmation
After completing your purchase, you will receive an order confirmation email with your order number and details. Please keep this email safe, as it can be used to track your order or reach out to our support team if needed.
Payment Authorization
Payments are authorized at checkout. Orders will only be processed and shipped once your payment has been successfully confirmed. If any issue arises with your transaction, our support team will contact you immediately to assist.
If a Payment Fails
If your payment does not go through, please double-check your card number, expiration date, CVV, and billing address. If the issue continues, contact us at service@cellarcove.shop and we’ll be glad to help.
Currency Information
All prices listed on cellarcove.com are in U.S. Dollars (USD). If you are ordering from outside the United States, your bank or card provider may apply additional conversion fees.
Refunds
For refund information, please refer to our Return and Refund Policy page. Approved refunds are processed back to your original payment method within 10 business days.
Payment Concerns
If you notice anything unusual with your transaction, please reach out to us at service@cellarcove.shop. Our team will promptly review and resolve the issue.
Updates to This Policy
Cellar Cove may update this Payment Policy from time to time to reflect changes in payment systems, legal requirements, or business practices. Any updates will be posted on this page. By continuing to shop with us, you agree to the latest version of our policy.
Need Assistance?
Email: service@cellarcove.shop
Phone: +1 (917) 852-8741
Address: 28 King St #6, New York, New York 10014, United States